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Outpatient services

Start a referral.

Tell us who needs support and how we can help.

Have contact information and insurance details nearby. Fields marked (required) must be completed. Fill in the remaining information as fully as you can.

Section 1 of 6

Who is making this referral?

You can refer yourself, a family member, or someone you support. Enter your details here.

Referring yourself? Enter “Self.” A parent or guardian can enter “Parent/guardian.”

If referring someone else, have you informed the family?

Section 2 of 6

Tell us about the client.

The client is the person who will receive services. Complete the demographic details you know; leave fields that do not apply blank.

If the language is not listed, include it in the additional information in Section 5.

If the school is not listed, leave this blank and include its name in the additional information in Section 5.

Section 3 of 6

How can we reach the client or guardian?

Adults referring themselves: enter your own contact details. For a child or a client with a legal guardian, enter the parent or legal guardian's contact details.

Section 4 of 6

Coverage and accommodations.

If you are unsure about coverage, leave the answer blank and contact Intake for help. Selecting an insurance option does not confirm coverage for services.

Does the client have private or commercial insurance?

This can be the client's own policy or coverage through a parent or another policyholder.

Is the client covered under Medicaid?

Required when Medicaid coverage is selected. Enter the number as shown on the card.

Select the listed plan if known. Private policy details go in the fields above.

What accommodations would help?

Select all that apply. You can describe other needs in Section 5.

Section 5 of 6

What brings you to CFS?

Tell us about the concerns and support needed. Share the details that will help Intake understand this referral.

What would you like support with?

Select all that apply. You do not need to choose a diagnosis; select Other if you would rather describe the concern.

Open the groups that fit your concerns. Selected answers stay checked when you close a group.

Emotional health
School, behavior & development
Family, relationships & life circumstances
Trauma, safety & substance use
Something else

Describe any concerns about aggressive behavior or other needs that could affect staff or the client's ability to be seen.

Include current or past services and the concerns they addressed. You can also describe language, school, or accommodation details here.

If completed within the last 6 months, attach a copy in Section 6 or contact us about sending it (opens a new tab).

Section 6 of 6

Review and send.

Choose a location, share your availability, and check your answers. Your referral is sent only when you select Send referral.

Pickens refers to school-based services, not a CFS office.

Share your availability. This is a preference, not a confirmed appointment.

You can attach one file, such as a recent Diagnostic Assessment. For help sending additional documents, call Intake at (864) 283-0637, ext. 200.

What happens next?

Call Intake at (864) 283-0637, ext. 200 to schedule. If contact has not been made within a week of receipt of the referral, a follow-up call will be made. An email confirmation will be sent once an appointment has been made.

For the first appointment, please bring:

  • All insurance cards, including primary, secondary, and tertiary coverage.
  • The client’s Social Security card.
  • The parent’s driver’s license, if referring a child.

Complete the verification below before sending.

If verification does not load, check your connection or call Intake for help.

Your answers stay on this page as you move between sections. Closing or refreshing the page may clear them.

Need immediate help?

This website is not monitored for emergencies.

Carolina Family Services is not a crisis-response service. Call or text 988 for 24/7 crisis support, or chat with the 988 Lifeline. If you or someone else is in immediate danger, call 911.