Frequenty Asked Questions

Carolina Family Services is in network with ALL SC Medicaid providers. For the self pay rates please give us a call.

Please bring the child who will be receiving services, a parent/caregiver with knowledge of the child's history, a valid ID, the child's insurance card, and the child's social security card.

Please arrive 30 minutes early for your first outpatient counseling appointment to complete the required paperwork. On your first visit you can expect to meet with one of our qualified counselors to complete a Diagnostic Assessment. During this assessment the counselor will spend time getting to know you and your family and discuss your child's history, presenting problems, and start to identify future plans and recommendations for your family to assure your child gets the best help possible!

Carolina Family Services is pleased to introduce our new early intervention program: Carolina Awesome Steps. Continuing the Carolina Family Services’ mission of empowering and strengthening families, Carolina Awesome Steps serves children birth to six years old who are at risk for a developmental delay. The Early Interventionists from Carolina Awesome Steps utilize the curriculum based assessment, Hawaii Early Learning Profile, and conduct home visits, treatment planning, and parental support. Carolina Awesome Steps strives to maximize the developmental growth of all clients in the areas of cognitive development, gross and fine motor skills, communication skills, emotional and social skills, and adaptive and self-help skills.

If you would like more information about Carolina Awesome Steps’ early intervention program, please contact Jennifer Brooks at or 864-283-0637.

Psychosocial Rehabilitation Services are designed to enhance, restore and/or strengthen the skills needed to promote and sustain independence and stability within the child’s living, learning, social, and work environments. PRS is a skill building service, not a form of psychotherapy or counseling. PRS is intended to be time-limited.

PRS will help to strengthen independent living skills, self care skills, hygiene skills, enhance interpersonal relationships, and improve communication. PRS is designed to improve the quality of life for beneficiaries by helping them assume responsibility over their lives, strengthen living skills, and develop environmental supports necessary to enable them to function as actively and independently in the community, as possible.

Behavior modification is provided to clients under 21 years old who need improvement with behavior issues and social skills. Carolina Family Services’ behavior modification staff work with individuals one-on-one to encourage, model, and teach appropriate behaviors in the community and at home. Behavior modification staff from Carolina Family Services strive to promote healthy coping skills and optimal behavioral and emotional growth. Behavior modification works to eliminate problematic behaviors and promote appropriate behaviors and healthy life skills.

The purpose of outpatient counseling services are to provide children, adolescents, and their families a safe, supportive, and non-judgmental environment where they can set goals and work through various problems with a licensed trained professional.

Common issues addressed in outpatient counseling services are problems at home/school, behavioral issues, issues relating to past trauma, family communication issues, and problems managing emotions.

We have professionals trained to address a wide variety of diagnosis and problems through individual counseling, family counseling, and family counseling sessions without the identified client present.